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Equipment Reliability
Institute
ERI News - your reliability newsletter
August, 2002 -
volume 8
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Welcome
to the third issue of 2002. We've kindly been permitted to use two
editorials from other magazines. One, entitled The
saber saw as a tool for automobile maintenance, is by Ronald
Khol of Machine Design. The other, entitled Evaluate
the value of training, is from Quality Magazine.
A reader asks, "Does
F really equal MA?" I tried to answer his question. I expect
some readers would answer it differently. Want to try? We'll publish
one or two in the next issue.
Are you having difficulty convincing
your management that training should be considered an investment
(rather than an expense)? Perhaps "Send Joe to a
course?" will give you some ideas.
Will you be traveling through Santa
Barbara?
We get lots of tourists here at this time of the year. Might you
be among them? We hope you are coming for one of ERI's August courses:
John Starr's Optimizing
Electronic Circuit Card HALT, ESS and HASS - August 19-21, 2002.
Or Dave Douthit's Contaminants
and Moisture can Disrupt your Electronics - August 26-28, 2002.
Or my basic vibration
and shock course August 12-14, 2002. All three courses meet
at the Santa Barbara Elks Lodge.
Coming
as a tourist? Give Wayne a call at his home office: 805/564-1260.
He might be available at some time during your visit. To learn about
"tourist" Santa Barbara, visit the following websites:
www.flysba.com
www.silcom.com/~imago/
sbcalendar.html
www.sbnature.org
www.sbmuseart.org
Best wishes,
Wayne Tustin
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The Saber
Saw as a Tool for Automobile Maintenance
by Ronald Khol
I once had problems with a car radio and
tried to remove it from the dashboard for repair. However, there
seemed to be no logical way to reach it, so I referred to a shop
manual. It said that to remove the radio, first remove the glove
compartment. I was surprised to find that a job, which should have
been simple, was made quite complicated thanks to an absolute disregard
for maintenance by the designers of the dashboard.
This was my rude awakening to the fact that
automobile companies seem unconcerned about the occasional maintenance
needs of their cars and trucks. This disregard is so bad it has
become legendary. Perhaps the worst example is the case where spark
plugs in one model could be replaced only if the engine was unbolted
from its mounts and raised away from the frame. In another case,
the shop manual for a car said that to repair the heater, an access
hole had to be cut in the fender liner.
Compounding the problem are aftermarket
service manuals that often are carelessly incomplete. Once when
I was immersed in the job of adjusting mechanical valve lifters
and faithfully following a manual, I realized that a standard wrench
couldn't reach one of the adjustment nuts. It turned out that a
special tool was needed, but no mention of this was made in the
manual. On another occasion, I gave up trying to install a timing
belt because I couldn't reach the pulleys, then found out later
that the manual omitted some necessary disassembly steps.
The defining moment in ending my career
as a mechanic came when I tried to replace a burned-out headlight
on my mother's car. Headlight replacement is normally routine, and
I had done it many times. But on this occasion I was stumped. When
I broke down and finally took the car to a mechanic, he explained
that a large piece of the grill had to be removed to get at the
headlight. After that, I vowed to stop doing maintenance on cars.
That brings me to the seat-belt retractor
in my wife's 1986 Buick. Recently it locked in the retracted position.
Going back on my vow, I tried to fix the problem, but a large molding
covered the mechanism as well as the front and rear doorsills. To
make matters worse, some of the screws that had to be taken out
to remove the molding were almost impossible to reach because the
front seat didn't allow enough clearance for a screwdriver.
So I took the Buick to a shop, where the
mechanic had nothing but bad news. He said that although this type
of failure is common, retractors normally can't be repaired, and
replacements are no longer available for 1986 models. He would have
to call junkyards to find one, and that would take a while if, indeed,
he could locate one at all.
It became obvious that the only solution
had to be a drastic one. Re-sorting to my electric saber saw, I
cut through the molding to get to the retractor. Then I found it
was in a plastic housing with no apparent means of disassembly.
So I continued cutting away until I reached the mechanism. That
let me unlock a jammed pawl and unwind the belt so it could be used
again. This left the car with a large gash in the interior trim,
but you have to do what you have to do.
All of this points up how car designs are
dictated at every turn by minimum-cost construction that makes repairs
difficult. Automobile companies pursue this cost reduction relentlessly
year in and year out, and in the process, the problem keeps getting
worse.
Ronald Khol, editor of Machine
Design magazine, kindly gave us permission to use his article. It
appeared in Machine Design, September 13, 2001.
(back to the top)
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Evaluate the
Value of Training
"In a company valued by its owners for its ability
to generate cash, training is often seen as an expensive waste of
capital," wrote one respondent to Quality Online's training survey.
According to a recent American Management Association
survey, there is a direct correlation between increased training
activities and improvements in worker productivity, profitability
and shareholder value in both the short and long term. The report
states, "Companies that increased their training activities were
three times more likely to report increased profits and shareholder
value than companies that cut back on training. They were 66% more
likely to report productivity improvements, twice as likely to reduce
their turnover rates and 150% more likely to improve the quality
of their products and services."
While 93.3% of the respondents to Quality's Online
survey said their employer provides on-site, off-site or both types
of training for their employees, 6.7% said their employers provide
no training whatsoever. One of the respondents at a company that
provides no training said, "You figure it out the best way you can."
Fortunately for most respondents, that kind of experience
is most likely minimized due to the on-site or off-site training
that their employers provide; 86.7% of the respondents said their
companies provide on-site quality training for their employees,
and 82.2% said their companies pay for employees to enroll in quality
training courses offered outside of the workplace.
The
most popular type of training provided is hands-on, which is made
available to 68.9% of the respondents. Hands-on training is followed
by classroom, 64.4%; seminars, 60%; book/workbook, 5 1.1%; computer,
35.6%; and video, 31.1%.
Of those responding, 46.7% said the majority of the
training budget is spent on teaching quality management principles.
The remainder of the training budget is divided among training on
how to use equipment, 15.6%; part inspection and measurement, 11.1%;
and quality software, 2.2%.
Despite its importance to the bottom line, training
accounts generally for a small percentage of costs. In the Quality
Online survey, 74.4% of respondents said that 0% to 5% of the total
budget is spent on training at their companies. Another 15.4% put
training expenditures at 6% to 10%, while 7.7% said 10% to 20% of
the budget is spent on training. Only 2.6% of the respondents work
for companies that spend more than 20% of the budget on training
annually. The survey respondents work for companies of varying sizes.
And while some might expect that the smallest companies would be
least likely to provide training, the survey results don't support
that. In fact, all respondents who work for companies with fewer
than 100 employees said their employer provides training of some
kind. The 6.7% who said their companies provide no training at all
work for firms of all sizes, ranging from 100-to-500 employee firms
to those with 1,000 employees or more.
Quality Magazine has kindly granted
us permission to publish the above article from the April 2002 issue.
(back to the top)
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Send Joe
to a Course?
Or Have the Course Presented Here?
by Wayne Tustin
Which requires the greater investment by Joe's employer?
Which most benefits his employer? Which most benefits Joe? These
are the questions which I will try to answer.
I'm going to assume that the questions apply to vibration
and shock training. Why? Because that is the area of engineering
that I happen to know. I think that the questions and the answers
are just as applicable to short courses dealing with climatics,
with EMC/RFI, with ESD, with CAD, with FEA, etc.
Does it matter whether Joe is a "design guy" or a
"test guy"? Not much, in my opinion. It is unlikely that either
Joe had much practical training in vibration and shock, climatics,
EMC/RFI, ESD, CAD, FEA, etc. in engineering school. Both test engineers
and design engineers need to "speak the language" of the specialized
engineering area in which they finds themselves working.
Which requires the greater investment?
The answer here relates to the number of people to be taught. Somewhere
around 10 or 12, it becomes cheaper to bring the course "in house".
At 15+, it's definetely cheaper. In addition, you can have an "in
house" presentation "tailored" to your organization's particular
needs. Also, "in house", you can discuss sensitive matters that
you'd not want shared (at an "open" course) with people from another
(possibly competing) organization.
Which most benefits our organization?
Generally, the in-house onsite course. 10 or 12 or 20 or 30 people
get trained for the same investment as, typically, sending 7 individuals.
That's for an "open" course that happens to meet in your city. That
latter number drops if significant travel and living costs must
be included.
On the other hand, there exists another benefit to
sending Joe to a short course: in talking with his fellow participants
at an "open" course, Joe may pick up some ideas that are very useful
to Joe's employer.
Joe may also use those contacts in future. He might
borrow a piece of test equipment or collaborate to solve a mutual
problem.
Which most benefits Joe?
Probably the "open" course. Here Joe meets individuals from other
firms. Joe not only learns from the short course instructor(s),
but also from his fellow students.
Travel
Fewer people are being sent to distant courses, since September
11, 2001. Fewer families want their "Joe" to travel. Joe may less
want to go, given today's well-publicized airport events as well
as lengthy airport check-in procedures.
Conclusion
Well, should we send Joe to that short course? Or have the course
presented here? I can't answer the questions for your organization.
I've tried to present the arguments that can affect your decision.
Wayne Tustin, ERI's president,
can be reached at tustin@equipment-reliability.com
or at 805/564-1260.
(back to the top)
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Questions
our readers have asked...
This section of our newsletter was created
for you, reader! Feel free to send questions or suggestions to the
webmaster.
They will be responded to by one of our specialists.
Q: Does F really equal MA?
A: Well, sure. Sir Isaac Newton was right. But remember,
F = MA only when M is a pure and simple non-resonant mass. A quick
example: the inertia mass within an accelerometer. As the accelerometer
is caused (by some force) to accelerate, the inertia mass (lagging
behind, due to its inertia) exerts force on a force-measuring element.
Thus the accelerometer signal actually represents that force. We
pretend that the signal measures acceleration. Not really. The signal
really measures force. It all works out OK, of course, because (if
M does not change) acceleration is proportional to force.
But don't go too high in frequency. Don't get
into the region where that inertial mass or the internal spring
or the case begins to resonate.
Another consideration: most of your test articles
are vastly more complex than the one-spring, one-mass system inside
your accelerometer. Imagine that you are preparing to perform a
1g sine sweep on some DUT (device under test). On your fixture,
in the usual way, alongside the DUT, mount one or more accelerometers
to read A. Between your fixture and the DUT, install one or more
force sensors to read F. Command your controller to hold A constant
at 1g. Plot both A and F vs frequency. You will find that F varies
markedly. At some frequencies your shaker must develop much force
F; at other frequencies, little force F. That should convince you
that your test article is not a pure mass. It can be modeled as
a collection of springs, masses and dampers. Don't think of it as
a single mass M. Don't count on F= MA.
(back to the top)
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Last chance
to enroll!
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ERI has 3 courses happening in August, in Santa Barbara, California.
Registration is open until the day before the course starts. Hurry!
Get more details about these courses by clicking on the links below
or send us an e-mail
with your questions.
Fundamentals
of Vibration and Shock Testing - Aug 12-14
Optimizing
Electronic Circuit Card - HALT, ESS and HASS - Aug 19-21
Contaminants
and Moisture can Disrupt your Electronics - Aug 26-28
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New features
at ERI website
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Have you noticed the new feature on ERI's website? Finding information
now is easier and faster.
Check on
the new message
board section or find previous issues of ERI's
News. If you would like to advertise at ERI's website, visit
our ads
page to get details.
We welcome
feedback!
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Vibration and Shock courses coming
up
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Wayne Tustin will teach the following short courses
in vibration and shock measurement, analysis, calibration, testing,
HALT, ESS and HASS:
Santa Barbara, California,
August 12-14, 2002
Montreal, Quebec, Canada,
September 25-27, 2002
Billerica (Boston), Massachusetts,
October 7-9, 2002
St.
Petersburg, Florida, October 28-30, 2002
Pico Rivera (Los Angeles),
November 10-12, 2002, California
2003 courses:
Santa
Barbara, California, February 11-13, 2003
Washington
DC,
March 17-19, 2003
Huntsville,
Alabama,
April 8-10, 2003
Seattle,
Washington, August 12-14, 2003
Santa
Barbara, California, August 26-28, 2003
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Announcements
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The calibration technician meets accelerometers
That's the title of a 4-hour tutorial at the Disneyland Hotel, Anaheim,
California on Wednesday, 15 January 2003, part of the 2003 Measurement
Science Conference (MSC). Details of the Conference and of the Tutorial
Program (headed by Robert.
E. Fritzsche) are continually being added at the MSC
website. ERI's Wayne Tustin will lead this particular discussion.
Vibration and Shock book
Several people have asked ERI where they might buy a copy of long-out-of-print
"Random Vibration in Perspective", 1984 by Tustin and Mercado. Lo
and behold, two pristine copies have appeared.
Click here to order
a copy.
Seeking teacher
Someone once told me that the number of pressure sensors sold is
10X the number of accelerometers sold. Whatever the ratio, it is
certainly greater than 1:1. ERI is seeking someone to teach occasional
short courses about dynamic and static pressure measurements and
calibration.
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Check
our Glossary |
Check our Vibration
and Shock Glossary. We have just added new words and their definitions.
This list evolved from Wayne's 50 years of teaching; it is constantly
updated. |
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Contact
information
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ERI - Equipment Reliability Institute
1520 Santa Rosa Ave.
Santa Barbara - CA - 93109
Tel/Fax: (805) 564-1260
Wayne Tustin tustin@equipment-
reliability.com
Webmaster webmaster@equipment
- reliability.com
Web sites
http://www.equipment-
reliability.com
http://vibrationand
shock.com
Copyright © 2000-2002 Equipment Reliability Institute.
All rights reserved.
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